Return and Refund Policy for Magenta School of Magick

Thank you for shopping at Magenta School of Magick.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Agents refers to any external Company, Service and/or Website offering Deliverables under their own terms and conditions.

Company (also referred to as “us”, “we” and/or “our” in this agreement)  refers to Magenta School of Magick 

Deliverables refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Deliverables from Us.

Service(s) refers to the Website.

Website refers to Magenta School of Magick, accessible from 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

For the avoidance of doubt, this Return and Refund Policy does not include any Deliverables purchased through Agents, who may have their own Terms which take maky take precedence as Agents delivering Our Deliverables.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Deliverables or on which a third party you have appointed, who is not the carrier, takes possession of the Deliverables. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email:

We will reimburse You no later than 14 days from the day on which We receive the returned Deliverables. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Deliverables to be eligible for a return, please make sure that:

The Deliverables were purchased in the last 30 days

Where applicable, the Deliverables are in the original packaging

The following Deliverables cannot be returned:

The supply of Deliverables where these have been used, or damaged in Your care (this does not include Deliverables damaged prior to You or any third party appointed by You taking possession of Deliverables)

The supply of Deliverables made to Your specifications or clearly personalised for Your use.

The supply of Deliverables that are subject to Our Disclaimer, and other digital products and downloads, which according to their nature are not suitable to be returned. 

The supply of Deliverables that deteriorate rapidly or where the date of expiry is over.

The supply of Deliverables which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Deliverables which are, after delivery, according to their nature, inseparably mixed with other items.

The supply of Deliverables purchased from an Agent.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Deliverables may be refunded. Unfortunately, Deliverables on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.


If the Deliverables were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Deliverables weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

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